How DANA And QRIS Data Is Handled
Our Privacy Policy sets out the data needed to open and protect your account. This can include your name or chosen account details, phone verification status, login records, device and browser signals, support messages, and transaction references. When you use DANA, OVO, GoPay, QRIS, virtual account
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or bank transfer, we receive payment status and reference data needed to match your account, not your wallet password. BCA, BRI, Mandiri and BNI may appear in a transfer reference when you choose those bank rails. We use these records to confirm account actions, investigate a
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stalled payment and protect the lobby from unauthorised access. We keep data only for the period needed for account service, dispute handling, security checks or legal duties. If access or eligibility is discussed, it depends on local law or applies where local law permits. You can
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ask about your records through the account support route beside the cashier area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.